Reference

Terms That Cover How We Work Together

These terms set out what you agree to when you open and use a tk bit account. Access and eligibility depend on your local law and the regions where our service is available — read through before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessOne account per personSubject to change with notice
tk bit Terms That Cover How We Work Together
TERMS CONTACT PATHS

Reach Us About These Terms

Questions about what these terms mean for your account, a payment dispute, or an access issue can go straight to our support team. We handle term-related queries through the channels below — pick whichever works on your phone right now.

Live Chat Open the chat icon from any page in your account. Our support team handles terms questions, payment queries, and account status issues directly in chat.
Email Support Write to us and include your registered mobile number. We respond to terms-related and account queries as quickly as our team can review them.
Help Centre Our help pages cover account rules, payment verification steps, and how to request account changes — check there first for common terms questions.
ACCOUNT SECURITY STANDARDS

How We Protect Your Account Under These Terms

Your tk bit account is tied to the mobile number you register with. We verify your identity at key points — when you first withdraw, when you change your registered wallet, or when our system flags unusual activity. These checks protect your funds and keep the account yours.

Wallet Verification

Your bKash, Nagad or Rocket number must match your registration details. Any mismatch holds the withdrawal until you confirm the correct wallet through support.

Session Security

Each login session on your phone or browser is separate. If you log out on one device, your session ends there — your account stays active on any other device you are signed in on.

Data Retention

We keep account records for as long as your account is active and for the period required after closure under applicable law. You can request a summary of your data through our support team.

Change Requests

To update your registered mobile number or switch your linked wallet between bKash, Nagad and Rocket, contact support directly — changes are not self-serve to protect against unauthorised edits.

Common Questions About These Terms

These are the questions we get most often about how our terms apply to accounts, payments and access in Bangladesh.

These terms apply to anyone who opens a tk bit account. Eligibility depends on your age under local law and whether the service is available in your region.

No. One account per person is the rule. Duplicate accounts are a breach of these terms and may result in both accounts being closed and any pending balances reviewed.

If your transfer does not reflect in your wallet, contact support with your transaction reference. We check the payment against our records and update your balance once confirmed.

Contact our support team by email or live chat with your registered mobile number. We will provide a summary of the data we hold on your account within a reasonable time.

Access and eligibility depend on your local law and eligible regions. Where local law in Bangladesh conflicts with any part of these terms, local law takes precedence.

We post updates on the site. Continuing to use your account after a change is posted means you accept the updated terms — check back periodically if you want to stay current.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.